Our Process

Internally, we carefully select our project teams to address both the content and context of the work. Our diverse mix of employees – and the disciplines, expertise, and cultures they represent – allows us to bring a depth of experience and knowledge to each project. These teams ensure senior management oversight and experience, day-to-day project management, close client communication and logistical support.

Every engagement begins by establishing a partnership to ensure each project’s design, methods, approach and results are responsive to both our clients and the communities they serve. We value collaboration and communication. In keeping with this value, our projects are done with clients rather than to them.

We are skilled at working in diverse communities and with regard to highly charged issues. Our expertise in facilitation extends to managing group dynamics, as well as assisting with the technical aspects of community planning. We work equally well in a foundation boardroom or a community resource center.

Our firm is dedicated to a practice we call Culturally-Based Consulting, or CBC. CBC is the process by which we deliver accessible, practical work products that reflect the needs, values, and cultural contexts in which our clients operate. CBC is an institutional commitment, manifested in our approaches to staffing, in our selection of research methods, and through ongoing organizational learning. Our CBC team regularly facilitates office-wide discussions to foster cohesion and understanding around culturally based consulting and the tools and approaches that support it.

In addition, our internal Data Management Team, which is composed of senior level research staff, develops and implements company-wide quality assurance standards related to data collection, management and analysis. This ensures that all of our projects meet the highest possible standards of quality and rigor.

Our success results from providing information or assistance that informs our clients’ work and impacts their community.

For more information on Harder + Company, please contact us at 415-522-5400.